The Site Reliability Engineering (SRE) Team is pleased to announce that we’ve launched a new status page that we’ll update during major outages to Wikipedia and other Wikimedia projects. You can find it at www.wikimediastatus.net.
By “major outages” we mean problems so severe that the general public or the media might notice – issues like wikis being very slow or unreachable for many users. The status page will definitely be useful for the editor community and others directly involved in the projects, but it won’t be replacing forums for in-depth discussion like Technical Village Pumps or Phabricator – rather, it will supplement them, particularly as a place to check when the wikis are unreachable for you.
Of course, timeliness of information is really important during any large disruption to our services. A key feature of the new status page is a set of five high-level metrics that give a look into the overall health and performance of the wiki environment. We wanted a set of indicators that would show widespread issues as obvious deviations from normal, so that non-technical people could look at the graphs and say “ah, yes, something is wrong”. Automatically publishing these metrics means that users can have some idea that something is wrong for everyone, not just themselves, even before SRE has had a chance to post an update.
Wikimedia previously offered a status page, but it was difficult to read and sometimes inaccurate. The SRE team officially sunset it in 2018. We’re pleased to re-launch a status page that we think is easy to interpret by both technical and non-technical folks, and that we’re committing to keep accurate and up-to-date.
If you’re seeking more background on the project, or curious about technical decisions and implementation details, the project page on Wikitech is a good place to start. There’s also the Phabricator task for the project, which is not only a good place to learn more but also to offer any feedback. We’ll also be checking in on our team’s Talk page from time to time, and of course we’re reachable at our usual team hangout on IRC, #wikimedia-sre on Libera.chat.
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