A few months back, Wikimedia Sverige announced the Helpdesk to “provide hands-on support to affiliates and volunteers who are trying to form content partnerships, especially for local communities in the underserved and underrepresented parts of the world.”
Now, we are taking the Helpdesk to the next step. The full Expert Committee, which will guide the work of the Helpdesk, has been established. The Expert Committee consists of content partnerships experts from around the globe. You can now meet the Committee members on the new Helpdesk portal for the Content Partnerships hub!
The next thing that the Helpdesk needs, are your requests for help!
Request help from the Helpdesk!
Submitting a request for help from the Helpdesk is easy. Explain your project in an email and send it to helpdesk@wikimedia.se. Or ask for an individual meeting, if you prefer a call.
If you want help to make an upload of content to the Wikimedia platforms, we will ask you a few questions:
- Does the project contribute to filling knowledge gaps?
- Will you learn new skills through the project?
- Will it show the content partner the benefits of working with Wikimedia?
But you can also request help on other parts of the journey, such as help with policy-making and advocacy.
If the Helpdesk team does not have the answers to your questions, we will help guide you to the people in the movement that does.
Be part of a working group!
Have you worked with partners to share their content to the Wikimedia platforms? Would you be willing to share your experience and help others? Perhaps you are interested in reusing the content? Translate pages, or start sub-projects? Your help is needed, both as volunteers and affiliates.
We are working to launch working groups to the Helpdesk. These working groups will be created according to the needs and the wishes of the movement, but might involve areas such as technical support and advocacy.
Reach out to helpdesk@wikimedia.se if you want to take part in a working group.
Help translate the pages!
We also need help with translation of the pages on the Helpdesk portal.
If you want to know more about how to get involved, read here!
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